Privacy Policy

1. Introduction

This website is operated by Professional. I provide software development and AI-related services, which may include website and application development, AI agents, workflow automation, and related technical solutions.

This policy should be read alongside any separate privacy or data-processing terms agreed for a client project.

2. Information I Collect

The information collected depends on how you use the website and communicate with me.

2.1 Information you provide

When you submit a contact form or contact me directly, I may receive:

• Your name and email address.
• Your phone number or company name, if you choose to provide them.
• Project requirements, budget, timeline, and technical specifications.
• Messages, documents, or other information you voluntarily provide.

2.2 Technical and usage information

Depending on your hosting and website configuration, technical systems may process IP addresses, browser and device information, requested pages, visit times, referring pages, and security logs.

2.3 Information from other sources

If you contact me through a professional platform, referral, or business marketplace, I may receive information you choose to share through that channel. The platform’s own privacy policy may also apply.

Please note: Do not submit passwords, payment-card details, confidential credentials, or sensitive personal information through a general contact form.

3. How I Use Information

Information may be used to:

• Respond to inquiries and quotation requests.
• Understand software development or AI automation requirements.
• Prepare proposals and discuss project scope.
• Communicate about projects, delivery, support, and revisions.
• Operate, maintain, and secure the website.
• Prevent spam, abuse, fraud, and unauthorised access.
• Maintain appropriate business records, meet legal obligations, and resolve disputes.

Where required by applicable law, I will identify an appropriate legal basis for processing, such as taking steps at your request before a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests, or obtaining consent.

4. Contact Forms and Communications

Information submitted through a contact form is used primarily to respond to your inquiry and assess whether I can assist with your project. Depending on the actual setup, submissions may pass through the website host, email provider, form-processing service, or spam-prevention tool.

Contact form provider: [Verify and insert the provider name, or remove this line if no external provider is used.]

Submitting an inquiry does not automatically subscribe you to marketing emails. Where consent is required for marketing, it will be requested separately.

5. AI Services and Third-Party AI Providers

Some services may use AI models, APIs, automation platforms, cloud infrastructure, or other third-party technology providers. If personal information or client content is processed through such tools during a project, the handling of that information depends on the selected services, project requirements, and applicable agreement.

Where appropriate, relevant providers and data-handling arrangements will be identified before client data is processed. I will not intentionally submit confidential client information to an external AI provider for an unrelated purpose without appropriate authorisation or another lawful basis.

AI systems can produce inaccurate or unexpected outputs. Clients should review important outputs before relying on them, especially where errors could cause material harm.

6. Cookies, Analytics, and Similar Technologies

The website may use technical mechanisms needed for hosting, security, or website functionality.

Action required before publishing: The use of optional analytics cookies, advertising pixels, and other non-essential tracking technologies has not yet been verified. Check the website code, hosting configuration, and third-party integrations, then update this section to describe what is actually used.

If optional cookies or similar technologies are used, I will explain their purposes and provide consent choices where required by applicable law. You can also manage cookies through your browser settings, although blocking some cookies may affect website functionality.

7. How Information Is Shared

I do not sell personal information as a business practice. Information may be disclosed when reasonably necessary to:

• Website hosting and infrastructure providers.
• Email, contact-form, security, and spam-prevention services.
• AI, API, automation, or cloud providers used for an agreed project.
• Professional advisers or service providers assisting with legitimate business operations.
• Public authorities or other parties where required by law or necessary to establish, exercise, or defend legal claims.

The providers actually used depend on the website configuration and the services required for a project. Appropriate safeguards and contractual arrangements will be considered where relevant.

8. International Data Transfers

Because I may communicate with clients in the United States, United Kingdom, European Union, and other countries, information may be processed in a country different from where it was collected. The countries involved depend on the hosting, email, AI, and other providers actually used.

Where applicable data protection law requires safeguards for international transfers, I will use an appropriate transfer mechanism or other lawful arrangement.

Hosting provider and processing locations: [Verify and insert the provider and relevant locations where required.]

9. Data Retention

I retain personal information only for as long as reasonably necessary for its purpose, including responding to inquiries, managing projects, maintaining business records, resolving disputes, and meeting legal obligations.

• Unsuccessful project inquiries: [Insert retention period.]
• Client project correspondence and records: [Insert period based on business and legal requirements.]
• Technical and security logs: [Insert period based on actual hosting settings.]
• Records required by law: For the legally required period.

When information is no longer needed, reasonable steps will be taken to delete it or securely dispose of it, subject to applicable legal requirements.

10. Data Security

I take reasonable measures to protect information against unauthorised access, alteration, loss, misuse, or disclosure. Measures may include access controls, secure account management, software updates, and safeguards provided by service providers.

No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

11. Your Privacy Rights

Depending on your location and the law applicable to your information, you may have the right to request access, correction, deletion, restriction of certain processing, object to certain processing, receive certain information in a portable format, or withdraw consent where processing relies on consent. You may also have the right to complain to a relevant data protection authority.

To make a request, contact [Insert your privacy contact email]. I may request reasonable information to verify your identity before responding. These rights are subject to applicable legal conditions and exceptions.

12. Children's Privacy

This website is intended for a general audience and is not specifically directed at children. I do not knowingly seek to collect children's personal information unnecessarily. If you believe a child has provided information that should not have been collected, please contact me so the matter can be reviewed.

13. Third-Party Websites

This website may link to external websites, social networks, professional platforms, or third-party services. I do not control the independent privacy practices or security of those websites. Please review their policies before providing information to them.

14. Changes to This Policy

This Privacy Policy may be updated when the website, services, technology providers, or applicable requirements change. The latest version will be published on this page with a revised date. Where required by law, material changes will be communicated or consent will be obtained as appropriate.

15. Contact

For questions, concerns, or requests relating to this Privacy Policy, contact: